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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Consult family members about the child, and the child's needs
  2. Reach agreement with family members about care practices
  3. Provide opportunities for family members to participate in the service/ program
  4. Provide information to parents/carers about incidents and develop care strategies together
  5. Respond to a family member's concerns about a child

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include knowledge of

Parentcarer reactions to separation from child and use of child care

Strategies for involving family members in the service

The value of participation by parentcarer in childrens services for the child parent carer and service

Organisation standards policies and procedures

Essential skills

It is critical that the candidate demonstrate the ability to

Consult and plan activities collaboratively with families

In addition the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include the ability to

Demonstrate collaborative style of relating to parents and carers

Demonstrate respect for parents strengths competence and knowledge of their child

Demonstrate nonjudgemental attitude to different perspectives

Apply communication skills such as

empathy

active listening

checking understanding

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this unit of competency

The individual being assessed must provide evidence of specified essential knowledge as well as skills

This unit could be assessed either on the job or off the job through an appropriate workplace simulation for a range of age groups and a range of conditions over a number of assessment situations

Access and equity considerations

All workers in community services should be aware of access equity and human rights issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on Aboriginal andor Torres Strait Islander clients and communities

Context of and specific resources for assessment

This unit can be assessed independently however holistic assessment practice with other community services units of competency is encouraged

Resources required for assessment of this unit include access to a range of opportunities defined in the Range Statement including

a childcare workplace

childrens services resources and equipment

the local environment

Method of assessment

In cases where the learner does not have the opportunity to cover all relevant aspects in the work environment the remainder should be assessed through realistic simulations projects previous relevant experience or oral questioning on What if scenarios

Assessment of this unit of competence will usually include observation of processes and procedures oral andor written questioning on Essential knowledge and skills and consideration of required attitudes

Where performance is not directly observed andor is required to be demonstrated over a period of time andor in a number of locations any evidence should be authenticated by colleagues supervisors clients or other appropriate persons


Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Family members may include:

Mothers

Fathers

Grandparents

Siblings

Kin

Extended family members

Foster children

Partners of parents

Guardian and foster parents

Information about the child's needs, routines and preferences may include:

Food and drink preferences

Sleeping and rest patterns

Health status

Toys and activities preferred

Level of social interaction/solitude preferred

Level of abilities

Additional support needs

Developmental stage information

Cultural requirements

Expectations of the parent/s regarding the child

Forbidden foods

Particular food and drink needs of the child

Information may be gathered through:

Enrolment forms

Enrolment interviews

Conversations

Referral agents

Family events that may have an impact on a child's behaviour include:

Major changes to health/housing/work

Addition of a family member e.g. sibling, step parent, carer

Crises and family problems

Conflict and violence

Losses and grief

Parental absence

Family celebrations

Moving home

Other celebrations

Appropriate communication strategies may include:

Use of interpreters

Degree of privacy

Degree of formality

Relaying messages as required

Requests for specific actions may include:

Requests to take child to doctor/ dentist/ kindergarten

Relaying messages as required

Limitations in relation to care practices that may be discussed with parents may be due to:

Resources at the venue

Time available

Peak/slower time of day involved

Physical layout

Own health, stamina

Number of children in care

Parent's feelings about child care may include:

Anxiety

Guilt

Opportunities for family members to participate include:

Suggestion boxes

Evaluations and surveys

Membership of management/parent/carer committee

Activities and meals involving children, staff and family members

Excursions

Parent representative in policy decisions

A welcoming atmosphere for all family members may be created by:

Photos, paintings and posters of families and familiar places and images

Décor

Familiar procedures

Newsletters

Location of service

Comfortable space to sit and talk

Facilities to make a drink

Notice board/space for displaying family news/celebrations

An office or area available for confidential discussions

Parent support networks may be facilitated by:

Allowing time, space for parents/carers to communicate with each other

Hosting meetings of parents/carers

Providing information or referral to facilitate contact with a network